Xtrusio AEO/GEO Audit

Lattice owns ChatGPT.

Engagedly doesn’t exist.

25-query audit across ChatGPT, Gemini & Claude. Engagedly is cited on 6 of 75 responses (8%). ChatGPT — the world’s most-used AI — returns zero mentions of Engagedly across all 25 buyer-intent questions. Lattice appears on 22 of those same 25.

This report was generated using Xtrusio, an AI visibility and demand intelligence platform that analyzes how companies appear across modern AI systems such as ChatGPT, Gemini, Claude, Perplexity, and other generative engines.

The insights in this page are generated using Xtrusio’s proprietary research and content intelligence framework.

April 2026
25 Queries • 3 Platforms
Engagedly
0%
ChatGPT
0 of 25 queries
⚠ COMPLETE BLIND SPOT
12%
Gemini
3 of 25 queries
0× #1 RANKINGS
12%
Claude
3 of 25 queries
1× #1 RANKING
The Core Problem

Engagedly’s “all-in-one” positioning is completely owned by competitors in AI search.

When an HR director asks ChatGPT for a performance management platform that combines reviews, goals, and engagement — Engagedly’s exact pitch — the AI recommends Lattice (22/25), 15Five (14/25), and Leapsome (12/25). Engagedly appears zero times. The company’s only defensible category across all three AI platforms is gamification, where it ranks #1 on Claude. But gamification alone cannot sustain visibility when buyers are searching for platform selection, OKR tracking, 360° feedback, and manager effectiveness — categories where Engagedly is invisible.

Section 2

Platform Scorecard

Engagedly citation rate across AI platforms

Engagedly Citation Rate by Platform
ChatGPT
0%
Claude
12%
Gemini
12%
Competitor Comparison — Combined Citation Rates (75 total responses)
Lattice
57%
Leapsome
31%
15Five
31%
PerformYard
31%
Betterworks
24%
Culture Amp
20%
Engagedly
8%
ChatGPT Blind Spot
Engagedly receives zero citations on ChatGPT — the most-used AI platform. Lattice appears on 22/25 of those same questions. Even smaller competitors like PerformYard (8/25) and Betterworks (7/25) significantly outperform Engagedly on ChatGPT.
Gamification Is the Bright Spot
When AI is asked about gamification for employee engagement (Q13), Claude ranks Engagedly #1. This is the only category where Engagedly leads any competitor on any platform.
Section 3

AI Visibility Leaderboard

Who owns the AI conversation — total citations across all platforms

Platform-by-Platform Breakdown
ChatGPT
0/25
Engagedly cited
Claude
3/25
Engagedly cited
Gemini
3/25
Engagedly cited
Lattice
22
16
5
43
Leapsome
12
7
4
23
15Five
14
5
4
23
PerformYard
8
10
5
23
Betterworks
7
8
3
18
Culture Amp
7
5
3
15
Engagedly
3
3
6
ChatGPT
Claude
Gemini
Citation Leaderboard
Engagedly: 6 citations (8% of 75 responses) Lattice: 43 citations (57% of 75 responses) Leapsome: 23 citations (31% of 75 responses)
8%
Engagedly
Engagedly6
Lattice43
Leapsome23
Citation Intensity Heatmap
ChatGPT
Claude
Gemini
Total
Engagedly
3
3
6
Lattice
22
16
5
43
Leapsome
12
7
4
23
15Five
14
5
4
23
PerformYard
8
10
5
23
Betterworks
7
8
3
18
Culture Amp
7
5
3
15
7× Gap to Category Leader
Lattice (43 citations) outperforms Engagedly (6 citations) by more than 7× across all platforms. Even the fifth-ranked competitor Betterworks (18) has 3× Engagedly’s total visibility.
ChatGPT Is the Battleground
ChatGPT alone accounts for 22 of Lattice’s 43 citations — more than half its total. The biggest platform is also Engagedly’s biggest gap.
Section 4

AI Positioning Audit

25 buyer-intent queries — click any row to see the exact question

Each query was written from the perspective of a real decision-maker researching performance management and talent management solutions. These personas represent the HR leaders and people ops executives whose AI search results determine whether Engagedly gets discovered during the evaluation process.

TC
Chief People Officer
Slickdeals • E-commerce/Tech • Los Angeles
7queries
Pain Points
Scaling people ops at a mid-market tech company. Needs a unified platform that doesn’t require a dedicated HR tech team. Looking for modern, continuous PM to replace outdated annual reviews.
“performance management for mid-market tech”“best PM platform G2”
Q1, Q4, Q7, Q14, Q16, Q22, Q23
JL
Chief People Officer (Fractional)
PE-Backed Portfolio Cos • Field Services • US
6queries
Pain Points
Advises PE-backed companies on scaling HR ops rapidly post-acquisition. Needs tools that deploy fast, standardize performance management, and deliver board-level analytics proving ROI.
“PM software for private equity”“people analytics dashboard”
Q5, Q6, Q17, Q19, Q21, Q24
WS
Fractional Chief People Officer
Multi-Industry Clients • Manufacturing/Tech • US
6queries
Pain Points
Implements PM systems for PE portfolio companies. Needs tools supporting multi-site manufacturing operations, compliance training, and competency frameworks alongside modern review cycles.
“performance review for manufacturing”“competency-based PM framework”
Q2, Q3, Q9, Q12, Q15, Q20
CA
Director of Talent Management
Bluewave Technology Group • Technology • US
6queries
Pain Points
Responsible for employee engagement, learning integration, and recognition programs at a growing tech company. Needs gamification, built-in LMS, and manager coaching tools in one system.
“gamification employee engagement”“talent management with LMS”
Q8, Q10, Q11, Q13, Q18, Q25
#Query TopicClusterClaudeChatGPTGemini
1Mid-market PM platform evaluationPlatform Selection
Exact question asked across all AI platforms:

“We\u2019re a 400-person SaaS company still doing annual reviews in spreadsheets. What performance management platforms should I evaluate that work well for mid-market tech companies?”

2Manufacturing multi-site reviewsIndustry
Exact question asked across all AI platforms:

“I\u2019m an HR director at a manufacturing company with 800 employees across three plants. What performance review software can handle different review cycles for frontline workers versus office staff?”

3Low manager participationAdoption
Exact question asked across all AI platforms:

“Our managers hate our current performance review process and participation rates are below 50%. What tools can help make reviews less painful and more continuous?”

4All-in-one talent managementAll-in-One
Exact question asked across all AI platforms:

“I need a platform that combines performance reviews, goal tracking, and employee engagement surveys in one place. What are the best all-in-one talent management solutions?”

5PE post-acquisition deploymentPE / M\u0026A
Exact question asked across all AI platforms:

“We\u2019re a PE-backed company that just acquired two businesses and need to standardize performance management across all three entities quickly. What platforms are built for that kind of rapid deployment?”

6AI bias reduction + coachingAI in HR
Exact question asked across all AI platforms:

“What AI-powered performance management tools are available that can help reduce bias in reviews and provide coaching recommendations to managers?”

7OKR + goal alignmentOKRs
Exact question asked across all AI platforms:

“I\u2019m looking for a performance management system that includes OKR tracking and can align individual goals with company-level objectives. What are my best options?”

8Declining engagement scoresEngagement
Exact question asked across all AI platforms:

“Our employee engagement scores have been declining for three quarters. What platforms combine engagement surveys with actionable performance management so we can connect the dots?”

9Annual to continuous PMContinuous PM
Exact question asked across all AI platforms:

“We\u2019re considering moving from annual reviews to continuous performance management. What platforms support ongoing check-ins, real-time feedback, and quarterly reviews?”

10Talent mgmt with built-in LMSL\u0026D
Exact question asked across all AI platforms:

“I need a talent management platform with a built-in learning management system so we can tie employee development directly to performance gaps. What should I look at?”

11Hybrid/remote team PMRemote/Hybrid
Exact question asked across all AI platforms:

“What performance management software works best for hybrid and remote teams where managers and direct reports are in different time zones?”

12Integrated 360\u00b0 feedback360\u00b0 Feedback
Exact question asked across all AI platforms:

“We need a 360-degree feedback solution that integrates with our performance review process rather than being a separate tool. What platforms offer that natively?”

13Gamification for engagementGamification
Exact question asked across all AI platforms:

“Our CEO wants to implement gamification to boost employee engagement and motivation. What HR tech platforms use gamification effectively in performance management?”

14HRIS + Slack integrationIntegrations
Exact question asked across all AI platforms:

“I\u2019m evaluating performance management tools and need something that integrates with our existing HRIS and Slack. What platforms have the best integration ecosystem?”

15Healthcare + compliance trainingHealthcare
Exact question asked across all AI platforms:

“We\u2019re a healthcare organization with 600 employees and need a performance management system that also handles compliance training tracking. What solutions combine both?”

16200-1000 employees, admin-lightMid-Market
Exact question asked across all AI platforms:

“What are the best performance management platforms for companies with 200 to 1,000 employees that don\u2019t require a dedicated HR tech team to administer?”

17ROI business caseROI
Exact question asked across all AI platforms:

“I need to build a business case for replacing our current performance management tool. What ROI metrics do other mid-market companies see from modern performance management software?”

18Recognition tied to goalsRecognition
Exact question asked across all AI platforms:

“What employee recognition and rewards platforms integrate with performance management systems so we can tie recognition to goal achievement?”

19Succession planning + HiPoSuccession
Exact question asked across all AI platforms:

“I\u2019m looking for a talent management platform that supports succession planning and helps identify high-potential employees through performance data. What are my options?”

20Competency-based frameworkCompetencies
Exact question asked across all AI platforms:

“We want to implement a competency-based performance framework across our organization. What software platforms support custom competency models and skill assessments?”

21Board-level people analyticsAnalytics
Exact question asked across all AI platforms:

“Our board is asking for better people analytics and workforce insights. What performance management platforms provide executive-level dashboards and predictive analytics?”

22Annual + continuous simultaneouslyDual Review
Exact question asked across all AI platforms:

“I need a performance management solution that can run both traditional annual reviews and more modern continuous feedback cycles simultaneously during our transition period. What tools support that?”

23G2/Capterra top-ratedVendor Landscape
Exact question asked across all AI platforms:

“What are the top-rated performance management platforms on G2 and Capterra for mid-sized companies, and how do they compare on ease of use?”

24Financial services securitySecurity
Exact question asked across all AI platforms:

“We\u2019re a financial services firm with strict data security requirements. What performance management platforms offer SOC 2 compliance and enterprise-grade security?”

25Manager effectiveness toolsManager Dev
Exact question asked across all AI platforms:

“I want to improve manager effectiveness at our company. What talent management platforms offer manager coaching tools, one-on-one meeting frameworks, and development recommendations?”

TOTAL3/25 (12%)0/25 (0%)3/25 (12%)
Section 5

Semrush AI Visibility

Automated scores vs buyer-intent reality

Semrush’s AI Visibility tool tracks how often a domain is mentioned across AI platforms — but the queries it tracks are dominated by branded and navigational terms like “Engagedly HR and Employee Engagement Platform” and “How does Engagedly compare to other HR tools.” These are questions from people who already know Engagedly. They tell you nothing about whether a buyer in discovery mode — someone searching “best performance management software for mid-market companies” — will find Engagedly. That’s what this audit measures.

CompanyScoreMentionsCitationsBuyer-Intent
engagedly.com17/1001941.7K8%
lattice.com30/1005.1K7.5K57%
leapsome.com21/1001.6K4.6K31%
15five.com19/100131.4K31%
Engagedly Semrush AI Visibility Dashboard showing score of 17/100
Semrush AI VisibilityEngagedly AI Visibility Dashboard — Score: 17/100
Engagedly Topics showing branded queries dominating
Semrush AI Visibility — TopicsEngagedly Topics — “Engagedly HR” dominates (branded echo chamber)

Engagedly’s 17/100 score comes almost entirely from branded queries where the user already typed “Engagedly.” The Topics view confirms this: the top-tracked topic is literally “Engagedly HR and Employee Engagement Platform.” This creates a misleading picture of AI visibility — Semrush says Engagedly exists in AI responses, but only when someone asks for it by name. In buyer-intent testing (no brand mentioned), Engagedly appears in only 8% of responses.

Lattice Semrush AI Visibility showing score of 30/100
Competitor BenchmarkLattice — Score: 30/100 | 5.1K mentions
15Five Semrush AI Visibility showing score of 19/100
Competitor Benchmark15Five — Score: 19/100 | 13 mentions
Leapsome Semrush AI Visibility showing score of 21/100
Competitor BenchmarkLeapsome — Score: 21/100 | 1.6K mentions

Lattice leads with a 30/100 Semrush score and 5.1K mentions — but even Lattice is marked “Low.” The real story is in buyer-intent performance: Lattice converts at 57% on buyer questions vs. Engagedly’s 8%. Semrush scores cluster everyone in the “Low” range (17–30), but Xtrusio buyer-intent testing reveals a 7× gap between the leader and Engagedly.

Section 6

The ChatGPT Gap

Where Engagedly loses 100% of buyer visibility on the world’s most-used AI

ChatGPT is the highest-traffic AI platform globally. When an HR director asks it for performance management software recommendations, ChatGPT draws on its training data and web search to build a response. Across all 25 buyer-intent queries in this audit, ChatGPT returned zero mentions of Engagedly — not as a primary recommendation, not as an alternative, not even as a footnote.

“I need a platform that combines performance reviews, goal tracking, and employee engagement surveys in one place. What are the best all-in-one talent management solutions?”

— Claude cites Leapsome, Lattice, ClearCompany. ChatGPT cites Leapsome, Lattice, Culture Amp. Engagedly’s exact value proposition — zero mentions on either.

“Our CEO wants to implement gamification to boost employee engagement and motivation. What HR tech platforms use gamification effectively in performance management?”

— Claude ranks Engagedly #1 for gamification. ChatGPT recommends Kazoo, Bonusly, and Achievers instead. Even Engagedly’s strongest category is invisible on ChatGPT.

“What are the best performance management platforms for companies with 200 to 1,000 employees that don’t require a dedicated HR tech team to administer?”

— This is Engagedly’s core market. ChatGPT recommends Lattice, 15Five, Leapsome, PerformYard, ClearCompany. No Engagedly.
25 of 25 Queries Missed
Engagedly is absent from every single ChatGPT response. Questions about all-in-one platforms (Q4), mid-market sizing (Q16), gamification (Q13), AI-powered reviews (Q6), OKRs (Q7), 360° feedback (Q12) — all return competitors instead.
Pattern: ChatGPT Defaults to Lattice
Lattice appears on 22 of 25 ChatGPT responses. It has become the “default answer” for performance management on ChatGPT, the way Salesforce is the default for CRM. Engagedly must break through this pattern specifically.
Same Question. Different Platforms. Different Winners.

Engagedly’s content exists. Claude knows about Marissa AI and Engagedly Academy. But ChatGPT doesn’t. The world’s most-used AI recommends Lattice, 15Five, and Leapsome — competitors with near-identical product features — for every single question Engagedly should be winning.

Section 7

AI Topic Authority Map

Which categories Engagedly owns in AI answers

TopicAI LeaderEngagedly Status
Gamification for EngagementEngagedlyClaude #1, Gemini R3 (2/3)
Performance + Engagement IntegrationCulture Amp / LatticeGemini only (1/3)
Continuous Performance Management15Five / LatticeClaude only R5 (1/3)
Talent Mgmt + Built-in LMSLeapsome / CornerstoneClaude only R3 (1/3)
Dual Review (Annual + Continuous)Lattice / PerformYardGemini only R3 (1/3)
Platform Selection (Mid-Market)LatticeINVISIBLE (0/3)
All-in-One PlatformLeapsomeINVISIBLE (0/3)
OKRs & Goal AlignmentBetterworks / LatticeINVISIBLE (0/3)
360° FeedbackLattice / LeapsomeINVISIBLE (0/3)
Manager Effectiveness15Five / LatticeINVISIBLE (0/3)
People Analytics / DashboardsVisier / Culture AmpINVISIBLE (0/3)
Recognition & RewardsBonusly / AchieversINVISIBLE (0/3)
Topic Cluster
ChatGPT
Claude
Gemini
Platform Selection & Evaluation
0%
0%
0%
Reviews & Continuous PM
0%
20%
20%
Goals, OKRs & AI
0%
0%
0%
Engagement & Gamification
0%
25%
50%
L&D, Succession & Industry
0%
14%
0%
Platform Selection & Evaluation
ChatGPT0%
Claude0%
Gemini0%
Reviews & Continuous PM
ChatGPT0%
Claude20%
Gemini20%
Goals, OKRs & AI
ChatGPT0%
Claude0%
Gemini0%
Engagement & Gamification
ChatGPT0%
Claude25%
Gemini50%
L&D, Succession & Industry
ChatGPT0%
Claude14%
Gemini0%
1 Category Owned
Gamification is Engagedly’s only defensible category — Claude #1, Gemini R3. This aligns with the product’s core differentiator and Marissa AI’s gamification features.
7 Categories Invisible
Platform Selection, All-in-One, OKRs, 360° Feedback, Manager Effectiveness, People Analytics, and Recognition/Rewards — all return zero Engagedly citations across all three AI platforms.
Section 8

Methodology

How we conducted this Xtrusio AEO/GEO Audit

Semrush AI Visibility Data
Pulled Semrush AI Visibility reports for engagedly.com and 3 competitors. Analyzed scores, mentions, cited pages, and LLM distribution.
25-Query Buyer-Intent Testing
Tested 25 decision-maker intent queries across ChatGPT, Gemini, and Claude. Questions mirror real VP of People and HR director research during discovery and evaluation.
Competitor Scope
Lattice (mid-market PM leader), 15Five (continuous PM + manager effectiveness), Leapsome (all-in-one PM + engagement), PerformYard (flexible reviews), Betterworks (OKR + enterprise PM), Culture Amp (engagement + analytics). All compete for the same HR buyer during discovery.
Section 9

Recommendations

Prioritized actions to close the ChatGPT gap

Phase 1 — 0–30 Days
Close the ChatGPT Blind Spot
  • Publish authoritative comparison pages: “Engagedly vs Lattice,” “Engagedly vs 15Five,” “Engagedly vs Leapsome” — these become training signals for ChatGPT’s search and retrieval
  • Create a “Best Performance Management Software” guide on engagedly.com that positions Engagedly alongside Lattice, 15Five, and Leapsome — matching the exact queries buyers ask AI
  • Optimize engagedly.com for AI crawlability — add structured data, FAQ schema, and clear product taxonomy that AI systems can parse
Phase 2 — 30–90 Days
Expand Beyond Gamification
  • Create dedicated, SEO-optimized pages for each invisible category: OKRs, 360° feedback, manager coaching, succession planning, people analytics
  • Amplify Marissa AI positioning — Claude already references it. Publish case studies, product deep-dives, and third-party coverage featuring Marissa AI capabilities for bias reduction, coaching, and analytics
  • Pursue G2 and Capterra review volume — Q23 (“top-rated platforms”) is a high-intent query where peer review sites heavily influence AI responses
Phase 3 — 90+ Days
Scale to 30%+ Visibility
  • Target industry-specific content for healthcare (Q15), manufacturing (Q2), and financial services (Q24) — verticals where no single vendor dominates
  • Build a “Performance Management ROI Calculator” (Q17) — interactive tools get cited as authoritative sources by AI platforms
  • Quarterly Xtrusio re‑audits to track gap closure and measure progress against Lattice, Leapsome, and 15Five
Continuous AI Visibility Tracking
Brands can improve their AI discovery using generative engine optimization tools like Xtrusio.

Engagedly’s content exists. AI doesn’t know it.

Let’s fix that.

This research report was generated using the Xtrusio Company Intelligence Module.